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Week 11 [06.06 - 12.06] Transmedia Storytelling

Storytelling has always been a part of our lives; the stories could enable one to forward a real or fictional message to other people. A few simple facts about stories in our lives are:
  • We all love to listen to stories told by other people, we also like to share our stories with close ones like friends, relatives and family.
  • We use them as a communication tool with other people.
  • The stories differentiate us from other people.
  • Interesting stories live forever and stay in our families, societies, culture and history.
The most interesting stories usually have been passed on by the opinion leaders in a specific environment.

This is why nowadays in the most consumption oriented times for people, the opinion leaders have become “brands,” which customers look up to. Brands have spotted the opportunity to get more personal with a customer and a potential customer, build a relationship, engage and have interaction in order to make him associate with a brand or a product.

Thanks to the fact that the customer has evolved and nowadays uses various internet devices, brands not only invest their time to tell interesting or moving stories but also to communicate via various channels accessible on these devices. This is how Transmedia Storytelling has become a brands’ goal to provide each target group with interaction and personalized message so that the receiver/audience will take action and respond to it actively.

One of the most respected and also popular media and communication professor, Henry Jenkins, has described this evolution of a relationship between brand and customer as:

We are in a moment of a transition, where spectatorial culture is giving way to participatory culture.Henry Jenkins

Henry Jenkins on:
Transmedia
Participatory culture

The definition of Transmedia Storytelling could be stated, as a technique of storytelling via multiple channels and media platforms, where each of them adds an unique value and customer experience into the story. The goals and requirements of transmedia storytelling are:
  • The stories use the content in a specified context, which enables the audience to remember it better. 
  • A brand starts communication with a story, not a product.
  • The content does not promote a product or brand itself, it becomes a part of it.
  • The audience is encouraged to take active action in following and looking for new elements of a story.
  • The audience interacts with a brand while being engaged, not only as a participant but also as a creator. 
Transmedia storytelling can be used in promotion of a product, service or an event. Very often it is also based on a popculture idol, movie or artist. There is no rule telling it should be only a brand, since not only brands need advertising and promotion in order to notify an income from its fans and customers or support in socially known cases.  

Here are a couple of examples of Transmedia Storytelling by brands:

Jay-Z ang Bing campaign
 

Barack Obama campaign supported by American artists


The Hunger Games campaign promotion



Sources:
Henry Jenkins, MIT professor
Transmedia https://www.youtube.com/watch?v=ibJaqXVaOaI
Participatory culture https://www.youtube.com/watch?v=1gPm-c1wRsQ
Jay-Z Bing https://www.youtube.com/watch?v=k5776HPNeHA
 Barack Obama campaign https://www.youtube.com/watch?v=1z2fPi2VtQI
The Hunger Games campaign https://www.youtube.com/watch?v=kNaDjJ-lsKQ

Questions:
Have you heard or noticed Transmedia Storytelling? Please give an example.
What kind of stories and channels are, in your opinion, the most interesting for the audience?
Have you ever taken a part in the campaign which allowed you to interact with a brand and follow its story?

Comments

Marcin Konarski said…
I know multiple examples: Matrix, Star Trek, Star Wars, The Hunger Games and many many more. I also see the whole thing as looking for more money from customers. People are eager to pay for something they like and owners are looking for more and more things they can sell. I know that this world work this way but it is sad when we realise that we are just a pawn in the game. I am also aware that people will look for new other ways to sell things and make them popular, so maybe there will be even something worse then that.
I have noticed Transmedia Storytelling but I can’t find any particular example right now. I guess that many Facebook fan pages create some application for this purpose. I guess that simply it is converting book into film, film into video game or animated shorts. I consider it as manipulation of people who like one of them and become ‘addicted’ and will pay more money. What is especially bad in my opinion in the fact of involving children into process. If child will like particular cartoon on character parents will have to buy dolls, video games, go to theatre, pay for movies, accessories and all the possible options revealed to the market. Also members of my family noticed that fact and it is really hard to avoid it.
Unknown said…
I think that lately Blizzard provided very good example of efficient transmedia storytelling. Effects of that marketing campaign are reflected in sales. I'am talking of course about Blizzard latest product 'Overwatch'. Being their first new installment in 17 years it really deserved it. They combined both traditional trailers and other ways with high quality animated shorts (like 10 minutes each) and that combination turned out to be jackpot.
I personally like such kind of marketing, if it's well done. Otherwise it would be a nuisance, to be targeted by product or service which we don't need or like.
Transmedia Storytelling isn't actually a new idea. Before the reign of the Internet it was also used to promote stuff. Nowadays obviously
the most interesting for people are the channels that go through the Internet, but it doesn't necessarily mean the other channels are left unvieved/unheard.
Unknown said…
In my opinion Star Wars and Marvel Universe are the best examples. They are function in every possible field. In Star Wars we have so expanded universe that we even have time chronology and each character, game and comic has place on the timeline. In my opinin now when disney has got law to Star Wars it will be never ending story ;) I think disney in his projects also has got good transmedia storytelling, I mean they create something like disneyland and they have got own tv channel - Disney XD and a lot of shops with toys from disney world. There is no person who wouldn't know Mickey Mouse. In my opinion nowdays transmedia storytelling is necessary to build a strong and recognizable brand. The consumers must want to identify with our brand if we want to they buy our products. The great example in these case are Star Wars and Star Trek fans who formed a group of people dressing up as characters from the universe and this is website Polish branch of these group: http://www.polish-garrison.pl In the other hand transmedia storytelling it's really good form of marketing.
Michał Pycek said…
I agree with you, but on the other hand marketing nowadays influences everyone, regardless of age. Kids have always had their idols, heroes and favourite characters which they looked up to, but it is the marketing that does not let them forget about them, in my opinion.
Unknown said…
I agree with most of the previous comments, that Star Wars was good example.

But when we think longer about it we could see that nowadays every biger brand try to communicate with some longer story (storytelling), not only short marketing advertisement.
Michał Pycek said…
Could you share with us an example of such promotion? :)
Michał Pycek said…
Exactly, the audience can sense that powerful and popular brands want to create image of brands which represent specific and defined values and features. This is why the story is one of the most elements of their communication.
Like manny said previously Star Wars is a good example, even not being a fan I can see it everywhere. In my opinion the best are the social site channels. All of us use facebook and other means. Its the best and in my opinion the easiest way to get the story to the customer. I do not think I have taken a part in any campaign, at least I cant think of any.
Unknown said…
Some pretty good examples have already been mentioned, like Overwatch, Star Wars, whole Marvel Universe, but to be honest I don't really pay attention to such things.
Moode said…
Good candidates of transmedia storytelling are Star Wars, Matrix, The Hunger Games (all the parts) etc.
In my opinion this is made for making money, specifically looking at customers as a source of money.
A lot of fans are able to pay thousands for stuff they like (example Star War fans). I know this is business
and a lot of company are being more and more creative and find better ways to make money on innocent people, which is sad but you can’t change the world and definitely not alone. It’s getting hard and harder to become famous and rich that’s why people start find new ways into doing so.
Pat said…
To be honest, it's the first time I hear such a term. However, your presentation made me realise I knew the phenomenon and just couldn't name it. :)

I like the idea of transmedia storytelling in advertising: "brand starts communication with a story, not a product". I think that advertisements that show only the product, and keep talking about the product, are extremely dull and - sadly - very popular. It would be much cooler if more ads contained some kind of a story - that way they wouldn't be so annoying :)
Unknown said…
That's a really interesting article, thank you :) I see you've mentioned the same things I did in my fanfiction presentation, the notions of participatory culture and produsers. I think it's the key to understanding modern media and their relationship with people, and the huge influence they have on them.
We are tired of advertisements being shoved down our throats everywhere, so companies had to find other ways. It's more 'show, don't tell' these days. I must say, I like this form much more than Very Obvious PR (TM); it's much subtler. I love Allegro's ads, they are soooo touching :3 Of course, we are still being manipulated. We are supposed to associate certain emotions with the given brand.
I've always loved creative street advertising which encourages people to interact with it, so as to "complete" the message; like for example: a bus stop ad with a mirroring surface thanks to which our face/we become part of it. Again, through making it personal, people get much more engaged.
Transmedia storytelling is a very wise idea to find a customer. Can we include products that are marked with the heroes of fairy tales for children as storytelling? Whatever it was - even if the product is not completely related to the hero, will sell because it is bearing the logo of the film. This is a powerful Transmedia storytelling;)
Unknown said…
This comment has been removed by the author.
Unknown said…
I always look with interest at what branding companies and copyrighters can come up with as their clients push more and more innovation and money into their commercials. The subtler and less obvious the better.

Also - the real question is does Coca-Cola Santa Claus count as transmedia stroytelling?
Unknown said…
- Have you heard or noticed Transmedia Storytelling? Please give an example.

I suppose so - i have just been to London where advertising campaigns are very interesting and really nice to look at. Right now we are around the time of Father’s Day, so for example Jack Daniels had their billboards in the tube stations where they were telling short story about Jack Daniels’ family background, his own history and the whole idea of course had an ending with the point that it is a really great idea to buy Jack Daniels for your father.

What kind of stories and channels are, in your opinion, the most interesting for the audience?

I really don’t know, but as far as i can observe, I see that usually there is a lot of hard work/experience-from-the-bottom-to-the-top stories which are connected with our basic interests.

Have you ever taken a part in the campaign which allowed you to interact with a brand and follow its story?

Hmm maybe tasting Pepsi and Coca Cola in the same cups and deciding which one tastes better? But i am not sure if it qualifies as that :)

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