English Conversation Course

People have always wondered what will the future bring. Thousands of novelist and ordinary people often wonder  what’s to come and try to predict what life will look like in next centuries. Many inventors worked on new inventions, gadgets and solutions which advanced our technology and brought us closer to the future. How many of us have seen some kind of a futuristic movie or read a futuristic book with gadgets we wished to have at our disposal. “Brave new world” by Aldous Huxley offered us an outlook on the future of genetic modification and in vitro fertilization. Hopefully we’ll have more common sense not to push it that far, and we’ll use it only to improve our life not to substitute ourselves for preprogrammed clones. A well-known futuristic author Henry George Wells in his “Time Machine” offered us first insight into what future might be like and in which direction we might be heading for.  His outlook on the future was not to bright – he predicted the collapse...

Perfecting one little part of a bigger piece of work for hours even if it should only take a minute. Looking at your project and thinking "it could be better". The feeling of anger after doing something stupid. Are you familiar with any of these feelings? These are the marks of a perfectionist who is critical of his/her mistakes and the mistakes of others. These are the marks of a person who strives to be the best at everything he does.   (Source: http://bigloveforgirlsatrisk.files.wordpress.com/2011/11/bitolove22.jpg ) Why do people want to be perfect? Many people have some traits of a perfectionist, some more than others, but it is believed that perfectionism is a learned behavioral adaptation. For example, if someone does something well, there is a high probability that that person would feel proud and self satisfied with him or herself. The self-esteem would rise and the feeling of accomplishment would make one feel little more worthy of respect. The subc...

Customer service is a service provided to the customers before, during and after a purchase, which means to follow up and give support to the customers during their interaction with the company. Some state that the most important thing about the sales is getting the customers satisfied so that they would return and make another purchase. The customer service plays an important role in every company, because without customers, the business would not be profitable. That is the reason why customers support should be seen as an integral part of the company, not only an addition to it. (Source: http://cdn.zendesk.com/images/blog-photos-new/infographic_goodbaduglycustomerservicepreview.jpg) As the studies show: “ Happy customers who have their issues resolved tell between 4-6 people about their experience. Meanwhile, a dissatisfied customer will tell between 9-15 people about their experience - and about 13% of dissatisfied customers tell more than 20 people about their poor house e...