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Week 7 [09.05 - 15.05] Commercial vs. Reality

Commercial vs. Reality


I bet everyone noticed the unfair difference between what we see in commercials and what we see in the reality. Every time when you are inspired by a bright commercial of a perfect big-mac or fries you face the situation when the actual food on your tray differs a lot from what you were promised.



Source: http://www.obligation.org/wp-content/uploads/2014/06/ads-vs-reality-fast-food.jpg


It is a pretty common solution for the whole food branch as PR departments have no other choice but to make actual products more appealing to the general public. Probably you’ve already seen numerous pictures of how the actual food commercial is made (if not, I’ve put a video of McDonalds Big Mac below).


Right, looks like a piece of art – so much work, money, and human resources were engaged in making one burger, definitely more than the net worth of one actual Big Mac you eat on your way to the university or work.
Also, below you can see a video on the topic – why does fast food look so bad in comparison to advertisements. To be honest, there is no much explanation, however, still it is pretty funny to see how the workers of the restaurants are trying to replicate the ideal commercial look of the food.


So here are questions:
1. Have you ever felt fooled by bright commercial that the real food decreased your appetite? 
2. What products, besides fast-food, do have this kind of dilemma?

Comments

Marcin Konarski said…
What is even more annoying that shops sends leaflets to our homes and we see products in very attractive price around 50% cheaper than usually and we go to the shop at the first day of selling and it occurs that there was only 2 or 5 items in that price and they are gone. In my opinion it is even more disrespectful for customer and I would like it to change. Sometimes I even visit few shops hoping that somewhere else they will be available but situation is the same.

The greatest example of differences of picture and reality are items from china and those available in online shops, there was multiple articles about that. Here is one of them: http://www.se.pl/styl-zycia/moda-i-uroda/tak-wygladaja-sukienki-z-chin-w-rzeczywistosci-nigdy-nie-kupuj-chinskich-ubran-w-internecie_559386.html.
It is common that advertisements does not have too much in common with reality. Every time I see advertisement I know that the real products that we can see in shop looks completely different. From perspective of PR and marketing stuff I can imagine that their work is to make this product looking attractive to potential customer, I can’t blame them for doing their’s job, however sometimes I would like to not waste my time when I am going to shop because something caught my eye and I planned to buy it and in shop it occurred that it is piece of shit.

I expect more respect and following some standards, because there is a line that should not be crossed. It annoys customers and sooner or later they will not buy there because there is a lot of competition in the market.
Unknown said…
Oh, I forgot to mention these chines products! Thank or a link, it is a really good example of commercial vs. reality.
Unknown said…
I agree with you that such things just annoy customers and PR departments should have some limits of "lie in ads"
Unknown said…
I have seen this video few years ago but I really like it! And I really like how they speak about it - without this whole marketing bullshit, just facts.
Personally I don't feel any "cheated" because the cheeseburger looks differently on a photo and on my plate. Especially when it comes to mcdonald, where cheeseburger costs 4zł and I know that a main advantage of this fast food restaurant is that it's FAST and cheap. So I don't really care how it looks and I don't thing it looks any disgusting, just normal :P When I go to fancy restaurant I DO expect them to serve me food that is 1. tasty and 2. good looking :D Because the price and time of awaiting is way longer :)

According to your second question, I think most of things are pimped up in our marketing-oriented world ;) Any ad you see is one big lie, what the product looks like, what ingredients they put in (ex. strawberry yoghurt). That's even more disturbing, because sometimes when you read ingredients you can see that there is like 0,5% strawberries in the yoghurt ;D
Unknown said…
I agree with Cezary than from the PR department's POV they're just doing their job. But unfortunately it is unfair to the customers. Moreover, those commercials are making fools of us and, even worse, we fall for it. There's a huge argument made about this subject by sociologists and philosophers. Jean Baudrillard said in his book Simulation and Simulacra that everything is a simulacrum, a copy of something these days and that the original source doesn't exist anymore. Doesn't that sound familiar? We are presented with a picture of a perfect hamburger, supposedly advertising the real thing, yet when we go to McDonald's, the product we get is entirely different/doesn't exist. That much is obvious. The bigger question is why it is like this.
Baudrillard claims that it's a tool of power, keeping it in the hands of certain people and distracting the public from the fact that TPTB's power is actually non-existent and could be easily taken away from them. It sounds a lot like a conspiracy theory but it's mostly true; we are governed by forces we don't even realise could rule our lives: pharmaceutical industry, mass media, beauty industry, to name just a few.
The sad conclusion is that we can't live with it but we can't live without it either :P
Pat said…
I don't expect good looks from fast food items. I think it's mostly because you can see how the food really looks - on other people's plates or when it's being made in front of you.

However, I agree with Marcin - Asian clothes are the worst. While you can easily see the food that you order (most of the time), you don't have this possibility when you buy something online. The photos there are fantastic, and when you receive the item, it looks nowhere near to the photo: the fabric is cheap, it doesn't fit, etc. I bought a jacket from Asia from Ebay once, and it was horrible. I would never buy such item again.
Unknown said…
I totally agree with you about one big lie. I always read ingredients before buying something and try to avoid such products as e.g. yogurt you mentioned.
Unknown said…
I've never bought clothes from Asian shop, but I had experience with some accessories and most part of them was horrible :D
Unknown said…
Wow, thanks for comment. I would like to read this book some day :)
Yeah, it is a really sad conclusion :)
Unknown said…
I think that if you are selling a good product that you don't have to lie your customer. Unfortunately many times I had the opportunity to experience the disappointment of clothes bought on the Internet. On the photos it looks nice but when it comes in the package to your home then you are realised that these clothes are made from worse material than you thought or the color is different from that of the photo. In my opinion good advertising shouldn't cheat the customer but it should only to present the advantages of the product.
Advertising is the key to business success - that's the old true, but it is our interest to check if that what we see in commercials is true.
However, in the era of internet shopping it's not easy to verify every feature of the product we wanna buy. And that's the area where dishonest and greedy salesman could cheat us. Especially in sale products like clothes or electronics.
So, it's always good to be carefull with buying something.
Unknown said…
To be honest I'm really prone to food advertisement, as I'm esthetically sensitive, well presented food easily attracts my attention. At the same time I'm aware of the fact that its just art of ad and it has very little in common with reality so barely ever I got annoyed. I rather judge food for its taste than look.

I belive this kind of dilemma concerns every product being promoted by visual ads. Sometimes the differences are just less striking. PR companies always present products in favouring circumstances, for example clothes are always worn by beatiful models, cars are driven in stuning scenery. Our role is to filter it out : )
Unknown said…
Ahahaha it is very funny. I think that people who believe advertisement are or living in the old days or naive. It is obvious that advertisement shows ideal products. It is psychological manipulation. It influence for our brain. When we see great product we want to get it.
I think it is a pretty common solution for the all branches, not only food.
Your film's examples show whole phenomenon really good.
Unfortunatelly that's the truth.
I wouldn't say that I'm vulnerable to advertising that makes sth look better than it actually is, but certainly I have been a victim of false advertising a couple of times (especially through the internet). For me the worst situation is when someone just blatantly lies about their product and you get it without some option/function/part that it should include. It's really frustrating especially when you are dealing with a big company.
Unknown said…
This is epic, classic big mac dillema, at the end of the day you will still eat that naughty big mac you are serverd.

Its just, as you said, a way for people to buy McD's. PR success in its finest.

As to the 2nd question as Natalia said, I think youghurt ads are so "overmade". With all those whole fruits in them, and juicyness. But when you buy them its 3rd grade fruit blended into a yoghurt
Moode said…
Everything is made to look attractive on commercials because you wouldn’t be interested in something what looks average. Are we being tricked? Yes of course, but what can you do? Will you sue them for not giving you what you saw on the commercial, of course not, as a single unit you don’t stand a chance against McDonalds. It’s better to learn how to make yourself a burger because it’s healthier and also cheaper. As I mentioned above we are being tricked by ads on daily basis and we don’t care nowadays also we are being bombarded by ads each day that it’s insane.
Unknown said…
1. Have you ever felt fooled by bright commercial that the real food decreased your appetite?

Naaah! I mean i really don't care about the looks of McDonald's/Burger King burgers - they taste the same all the time so the only reason i come to this places is to quickly kill my animal hunger with something i know very well and am sure how it will taste. If I somehow know what is inside of that junk food i really think that looks is the least important thing in that. And by the way - it HAS TO look good in the commercials, we are used to everything looking good in tv/on billboards etc. So if it looked bad, then we realy would care, wouldn't we? :D

2. What products, besides fast-food, do have this kind of dilemma?

Hmm actually i don't have anything particular in my mind... Maybe some printed stuff?
Unknown said…
There actually are a lot of interesting videos and articles describing the process and techniques of making food look great for the commercials. I don't really think I ever felt fooled by a food commercial because first of all I don't watch a lot of commercials (adblock and no tv rules) and I personally don't like burgers at all. Furthermore I especially hate those from fast food places. They just don't taste right and those are the ones I actually could see somewhere on a poster or whatever. I don't notice a lot of commercials for different foods. Nice restaurants rarely put photos of their food into their menu and even if they, the food on the plate looks good. I haven't really thought about it before but this dilemma could probably occur in various make-up commerials simply because of the lighting and professionals that put the products on and it probably would be hard to recreate that at home to look as good as on the commercial.

Here is an older video from the popular series "Buy Me That" where a "makeup artist for food" shows how she to make burgers and fries look great for a photoshoot. And it isn't a video made by Mcdonalds ;)

And here and here you can learn about various techniques used for different types of food.
Unknown said…
Quality is really low in clothes ordered from Asian shops but most people also complain about the sizes. There is such a big difference in sizing between Asia and US or Europe.
Michał Pycek said…
It is normal that we get interested in food commercials which look attractive and tasty, especially when we are hungry at the moment. I agree that obviously we are being fooled, but this is how marketing works and also this is a kind of a perfect image we want to receive from brands. I have experienced the difference some time ago, when I have eaten fast food very occasionally - it never looked the way it was advertised. For my own reasons, I stopped eating this kind of trash food, so this kind of disappointment doesn't rely to me any longer.
Unknown said…
When I read your question first think that came to my mind was "Yes, thanks to McDonalds :D". When we think about food, the reality really can surprise us. But still fast foods are good enough to eat them, because a lot people still eats that kind of food. I think that there is one more thing that can be different in reality comparing to commercial. I'm talking about TV shopping like "Mango". My grandmother used to buy some thrash years ago, and the only think that I can say is "not worth".
Unknown said…
In my opinion nowadays it's normal that ads are modified by Photoshop or the other graphic programme. I have never expect that my order will be beautiful like from picture. Thanks to this I have never felt fooled by commercial. For me it's a part of product marketing. I understand and accept it to some extent. Sometimes if my ordered meal looks totally different from presented in a picture, furthermore cost of this is expensive I'll feel strong irritation. It affects me demotivating and often I stop buying this brand products. I think this kind of dilemma have a lot of brands, not only fast-food. For example often I bought clothes by Internet and I felt disappointment after deliverance my package.
Unknown said…
Yeah, I have a really funny picture about size difference
http://cs543100.vk.me/v543100113/1e528/delrQYxm3ZE.jpg
Unknown said…
Thats catchy subject. I think that one can write bookabout false advertisment that would make wikipedia look like book for children. Just take for example ads by so called "diet suplements" it look like nowadays biggest problems are some ailments that you never heard of. And its just tip of an iceberg. No problem insurances, that will make you go to court when something bad happens to you or you belongings. Items and services that have hidden cost. I think that most deceitful ads are channels like MangoTV.
Unknown said…
Yeah, nowadays we should be really careful while shopping on the internet. Especially while buying cheap stuff.
Unknown said…
Yeah, it is a sad reality :(
Unknown said…
I can only imagine how unpleasant it is to be in such situations. Especially as you sad when dealing with a big companies.
Unknown said…
It is always better to make yourself burger instead of buying :) and I agree with you that one single unit is nothing against such big corporations as McDonalds. So we should be just more attentive to thing we want to buy
Unknown said…
You mentioned an interesting example about make-up industry. I think there are a lot of tips they use in commercials.
Thanks for all your links!
OlaScislewska said…
We are luring by perfect, unreal pictures around us. Manipulated by adverts we buy products we even dont need. Loosing money, wasting food are parts of consumer lifestyle, and we all have to admit we are part of it. Ok i am sorry if some Amish is reading this. We all know the problem, we all dont want to be victims of this comercial world but is really hard i would even say utopian. I wonder why? We are smart, inteligent people, aware of adverts influence anyway we lose this duel. We succumb to fashion to adverts and we believe it make us better - in our eyes or someone's else? Im not even sure about that.
Unknown said…
I also remember such TV shopping, I think my family had experience in buying something from TV shop and it was something as you said "not worth" :D
Thanks for a good example!
Unknown said…
This comment has been removed by the author.
Unknown said…
Oh, here is a very funny video with strange TV shop's commercial :D https://youtu.be/uebsvUBYuPA
Unknown said…
Here is a funny video about TV shop's commerical for you too :) https://youtu.be/uebsvUBYuPA
This comment has been removed by the author.
It's a bit like the merchants who think that a man they believe. Who believes traders? No one! Anyone listening to them knows that everything they say is a lie. With commercials it is the same. Customers are all too aware. Only children watching advertising between fairy tales believe everything they see. Only children want to have everything that they see. This is a good and easy target.
It is common knowledge that food in the commercials is digitally enhanced to look more appetizing and - well - sexy. I am interested in commercial food photography and everything we see is somewhat a theatre play. It takes a lot of time to take a good picture (you have to set up the lights, pick a background and some decorative elements, make photos from different angles and change the scene a bit etc.). The food used in stylisations is carefully selected from a market and then slightly undercooked to keep it looking fresh. Professional photographers often use stunt doubles for their photos - for example when they are to shoot a green salad in a bowl they first style the entire scene using a green ball in a bowl as their leading actor and then switching it for vegetables for the final shot. The food is often styled with tons of equipment: stripes on grilled food is made with a heated metal rod, stiff froth on latte is a shaving cream, a roasted chicken is brushed with motor oil, slightly burned with a burner and individual rosemary needles are carefully placed on it with forceps, soup bowls are filled with aquaristic marbles to make soup's content go up, sandwiches are filled with cardboard or styrofoam to add some volume and drops on fresh water on cherries or veggies are often a condensed glucose solution (it is much thicker and stays put). No breadcrumb is incidental.

I am worried that people don't apply the same reasoning to the pictures of fashion models. Their only job is to look pretty, so they spend their whole days working out in a gym and not eating much. They also spend hours having their hair, nails and make-up done before every photoshoot. Then they work pretty hard to pose for this one and only photo that will be next digitally altered to delete any imperfections, printed and hung up on Rotunda or included in a magazine. Even if there were captions "photo digitally retouched" we would still see these "better people" and we would feel inferior. But real life people will never look like models just as a real life food will never look as good as in commercials.
Unknown said…
I dont really care about food chains presenting foods differently than they look on your table. You know how they look pretending the difference strikes us is silly. Commercials should never be taken 100%. Half of the products we see in them never existed, they were made in 3D and even before the computers it was all fake. Have you ever seen real chocolate flow like it does in the commercials? Sure not, they used to use car oil for that.

I think adds, especially when it comes to food only represent the idea of a product. We no longer live in a world where we cant buy stuff without checking opinions about them on the internet. On one hand I see it as false advertising, but on the other its no longer something avoidable. We should just learn not to believe pretty pictures on displays.
Unknown said…
I don’t see anything wrong in making your product more attractive in advertisement as far as the final product more or less resembles to the advertisement. The biggest problem whit this ice cream company have. In most cases the character on the package has nothing similar with a product. Some time ago I watch a video about food in ads, and they use engine oil instead of honey, and white paint instead of milk. It’s hilarious.

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